Refund policy

Return and Refund Policy

Thank you for shopping at Studio R Store. If you are not entirely satisfied with your purchase, we are here to help.

Return Window You have 14 calendar days to return an item from the date you received it. If 14 days have gone by since you received your order, unfortunately, we cannot offer you a refund or an exchange.

Return Conditions To be eligible for a return, your item must meet the following conditions:

• It must be unused, unworn, and in the same condition that you received it.

• It must be in its original, undamaged packaging.

• It must be accompanied by the receipt, order confirmation, or proof of purchase.

Non-Returnable Items Several types of goods are exempt from being returned or exchanged:

• Items purchased on sale or clearance (Sale items).

• Gift cards.

• Hygienic, cosmetic, or intimate products (for sanitary reasons).

• Customized or custom-made items.

Return Shipping Costs

• Shipping costs for returning your item are paid by the customer. Original shipping costs are non-refundable.

• If the item arrived damaged, defective, or incorrect due to our error, the return shipping costs will be fully covered by our store.

Refund Process

• Once we receive your returned item, we will inspect it and notify you via email that we have received it, as well as whether your return has been approved or rejected.

• If your return is approved, we will automatically initiate a refund to your original method of payment.

• The funds typically appear in your account within 5 to 10 business days, depending on your bank or payment processor.